Delivery terms

Take away:

Ordered items can be received at the 170A, Karzhaubaiuly St.; 42B Auezov avenu
Beforehand, we ask you to coordinate the receiving time with Online managers.

Before visiting the store you should discuss all details of order with our manager:

1) to receive confirmation of product availability

2) to get the number of order.

Delivery is carried out:

1) Within 5 working days after order receipt at any time convenient for you or in any other day by the agreement with our manager.

2) In a case of non- cash payment, order will be delivered on the during three days after receipt of money on our bank account.

3) Opportunity of delivery at the same day check with the manager of Online store (depends on the busyness of delivery service).

4) Applications which are filled after 15:00 come to processing on the next day.

5) Operation time of delivery service in Semey: Monday-Friday from 10:00 to 17:00. Saturday-Sunday is a day off.

Cost of delivery in Astana:

1) The order in the total cost of 20,000 tenge and above is delivered free of charge.

2) If the sum of order is less than 20,000 tenge, the cost of delivery is 1,000 tenge.

*Pay attention: Delivery is carried out within administrative borders of Semey city. Specify the possibility of delivery in the remote areas with managers of Online store.